The following policies apply to all S.P.A.R.T.A. services.
S.P.A.R.T.A. strives to provide the best possible service to our clients. If for any reason you are not satisfied with our services, we will be happy to issue you a refund for services not performed
. The FREE gym membership requires a 180 day commitment to training. Should you stop one-on-one training with S.P.A.R.T.A. early, the membership fee will be transferred to your credit card.
If you have paid for a package in full, you will be refunded for unused sessions and services.
All cancellations must be received at least 12 hours
before your training session in order to avoid being charged for your session. Clients who do not cancel with 12 hours notice will be charged for the canceled session.
S.P.A.R.T.A. understands that emergencies happen. We provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 12 hour notice. Subsequent short-notice cancellations will be charged for the session. The free short-notice cancellation only applies if S.P.A.R.T.A. is notified prior to the session start time. No shows are not eligible for the free cancellation.
If you need to cancel a session, please contact your trainer as soon as possible.
I, being aware of my own health and physical condition, and having knowledge that my participation in any exercise program may be injurious to my health, am voluntarily participating in physical activity with S.P.A.R.T.A.
Having such knowledge, I hereby release S.P.A.R.T.A., their representatives, agents, and successors from liability for accidental injury or illness which I may incur as a result of participating in the said physical activity. I hereby assume all risks connected therewith and consent to participate in said program.
I agree to disclose any physical limitations, disabilities, ailments, or impairments which may affect my ability to participate in said fitness program.